Cookie Policy

What is a cookie?
A cookie is a small text file placed and stored on your computer, smartphone or any other device connected to the Internet, when you visit a website.
Cookies allow the site to recognize your device, remember certain information and facilitate your browsing.
Why do we use cookies?
We use cookies for the following purposes:

1. Strictly necessary cookies (required)

   • They ensure the proper technical functioning of the site (security, access to restricted areas, contact form, etc.)

   • They cannot be disabled in our systems.

2. Performance and audience measurement cookies (Google Analytics, etc.)

   • They help us understand how visitors interact with the site (pages visited, time spent, technical errors)

   • This data is anonymized and used solely to improve the quality of the site.

3. Functional cookies

   • They allow us to remember your preferences (language, user choices, etc.) for a personalized experience.

4. Marketing and targeting cookies (not enabled by default)

   • Used to display relevant advertisements on other sites, based on your previous browsing.

   • The website www.letz-concierge.lu does not currently use third-party advertising cookies, but reserves the right to do so in the future with your explicit consent.

Cookie consent and management
On your first visit to our site, an information banner will appear allowing you to accept, refuse or customize the use of cookies.
You have the right to change your choice at any time by accessing our [cookie preference manager].
Disabling via your browser:
You can also configure your browser to refuse or delete certain cookies. However, this may affect some website features.
Here are the links to the settings pages for the most common browsers:

• Google Chrome

• Mozilla Firefox

• Safari

• Microsoft Edge

Cookie retention period
Cookies are stored for a maximum of 13 months from the date they are placed on your device.
At the end of this period, your consent will be required again.
Protection of personal data
Some information collected by cookies may be considered personal data (e.g., IP address, unique identifiers).
We process this data in accordance with the GDPR and our [Privacy Policy].
Contact
For any questions relating to our cookie policy or the protection of your data:
Letz-Concierge S.à rl
Email: welcome@letz.concierge.lu