A reliable collection point in Luxembourg, focused on quality, process and customer satisfaction.
Are you a carrier, e-commerce business or delivery operator looking for a reliable relay partner for parcel delivery and return in Luxembourg?
LetzPackUp offers you a professional, flexible and scalable collaboration, with a trained team and rigorous procedures.
Become a LetzPackUp partner


At LetzPackUp, we know that the quality of a collection point directly impacts:
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your brand image
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your claim rate
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your delivery quality (SLA)
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your customers' loyalty
That's why we work with a process + traceability + customer service approach.
A relay partner designed for your standards
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Receiving packages (carrier depot / drop-off)
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Scan and record according to your procedures and tools
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Delivery to the customer with control and traceability (proof of delivery according to process)
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Returns management (if applicable: e-commerce / consumer returns)
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Organization and secure storage in a dedicated space
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Managing peak activity periods (high periods: holidays, sales, etc.)
Specifically, what we take care of


Professional on-site customer service: clear, quick, and solution-oriented.
Rigorous process: sorting, scanning, organizing, return, tracking of anomalies
Traceability & reliability: reducing losses, errors and disputes
Flexibility: adapting to your requirements (tools, frequency, volumes)
Modern image: a clean, organized collection point, consistent with premium standards
Local partner in Luxembourg: responsive and straightforward communication
What you gain by working with LetzPackUp
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Contact us via the form (your needs + estimated volumes)
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Quick exchange to validate the model (deposit / withdrawal / returns / constraints)
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Implementation of the process (tools, procedures, instructions, tests)
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Operational start-up + adjustments after the first period
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Our goal: a lasting collaboration, with consistent quality on a daily basis.
Our way of working (simple and effective)

