LetzPackUp
Have a question? We'll answer you quickly.
Do you have a question regarding a parcel collection, a drop-off/return, our opening hours or a notification problem?
Fill out the form below: our team will get back to you as soon as possible.
To process your request efficiently, please provide the following information:
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the carrier (if known),
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the tracking number,
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and the relevant collection point.
The more complete the information, the faster the response.
Form title: Contact us
Fields:
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Name & surname (required)
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Email (required)
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Telephone (optional but useful)
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Selected collection point (drop-down list if you have multiple points / otherwise text field)
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Reason for request (drop-down list):
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Parcel collection
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Parcel Drop-off/Return
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Package marked “delivered” but not received
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I did not receive a notification SMS/email
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Opening hours / access / parking
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Complaint / Incident
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Other
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Carrier (optional dropdown list): DHL / DPD / UPS / Post / GLS / FedEx / Mondial Relay / Other / I don't know
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Tracking number (text field)
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Estimated delivery date (optional)
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Message (required)
Submit my request
Response within 24/48 working hours (business days).