Can I return a item to LetzPackUp?
Yes, if your label/return is compatible with the carriers supported by our collection point.
Tip: Check the seller's instructions (Amazon, Zalando, etc.) or the label.

How do I submit a return?

1. Pack the item properly

2. Affix the return label (or prepare your QR code)

3. Drop the package off at the counter

4. Keep the proof of deposit (scan/receipt if available)
   

Do you print the return labels?
According to the carrier: some returns work with QR code, others require a pre-printed label.
If in doubt, contact us before your visit.